Since the person can no longer use the product, you are recommended to revoke the seat, and then assign it to someone else. Seats: a person’s TSC account is deleted after you assign a product seat to them.It is no longer possible to retrieve their email address, so instead, you can view the Deleted user label and additional information: My rewards page not visible? Apply for the rewards program 🚷 Additional logic for handling deleted accountsĪdditional logic has been introduced for cases when you use a person’s email address to assign a seat, add a seat manager, or choose a new subscription owner, but then the TSC account of this person is deleted. Once you Join the rewards program, you can view the summary of your points – use them to redeem TechSmith merchandise, experiences, and gear. If you applied for or were selected to participate in the program, you can view the My rewards banner at. TechSmith rewards program offers new ways to engage with TechSmith through challenges and activities. Remove a software key that you do not intend to use anymore. Save a software key to avoid losing it and get notified about available upgrades.įind a lost software key that is associated with your primary or recovery email emails, as well as any other of your email addresses.įor security reasons, the key lookup results for each email address will be sent only to that email address. 🚷 Additional logic for handling deleted accountsĪt > Keys, you can now do the following: 🔑 Software keys – save, find, and remove See Update My Billing Information for My Subscriptions. When editing your TechSmith account or billing details, you can now view more information about the details that will be updated. 🧐 More information about account details Use the 60-day renewal window (30 days before and after the expiration date) to renew your subscription at.

When renewing a subscription purchased directly through our sales team, you can now purchase additional seats ( ) and add more products to your subscription ( ). 🔁 Direct orders – renew with additional products & seats See Add Seats to My Existing Subscription.

🧐 More information about account detailsĪt, you can purchase additional seats for your cloud product subscription: 🛒 Online store orders – purchase additional seats

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